📚 PointWiseSystem Help Guide

Everything you need to know about using PointWiseSystem

← Back to Home

🚀Getting Started

What is PointWiseSystem?

PointWiseSystem is a simple, points-based system designed to encourage positive habits, thoughtful choices, and responsible decision-making. Users earn points for positive actions and redeem them for meaningful rewards chosen by the administrator. No banking, no real currency, no complexity - just a clear system that turns everyday actions into motivation.

What is an "Earner"?

An Earner is anyone or any group that earns points in your system. An Earner can be:

Each Earner has their own point balance and can redeem rewards independently. You can add as many Earners as your subscription allows.

First Time Setup

1 Create Your Account
Sign up with your email and create a secure password. You'll also set a 4-digit PIN to protect the settings page.
2 Add Your Earners
Click the ⚙️ settings button, enter your PIN, and add each earner's name.
3 Customize Tasks & Rewards
In settings, edit the default tasks and rewards to match your family's preferences.
4 Start Tracking!
Return to the dashboard and start awarding points for good behavior.

🎯Using the Dashboard

The dashboard is where the magic happens! Each earner has their own column showing their current points and available rewards.

Dashboard Buttons

🖥️ Kiosk Mode

Toggle view-only mode for tablets. Hides settings/logout buttons so earners can safely view points.

🔄 Refresh Button

Updates all points and rewards. The page auto-refreshes every 30 seconds.

⚙️ Settings Button

Opens the admin settings page (requires PIN). Manage earners, tasks, and rewards here.

❓ Help Button

Opens this help guide with detailed instructions and tips.

Adding Points

Each earner's section has green task buttons for quick point additions:

💡 Tip: Let your earners click the buttons themselves! It teaches them responsibility and makes them feel involved in the process.

Redeeming Rewards

Rewards are organized into four categories:

When a earner has enough points:

  1. Reward buttons turn blue (disabled buttons are gray)
  2. Click the reward button
  3. Earner confirms they want to redeem it
  4. Points are automatically deducted
⚠️ Important: Redemptions can be refunded from the Settings page if needed. See the "Redemption History" section below.

🖥️Kiosk Mode (Tablet View)

What is Kiosk Mode?

Kiosk Mode is perfect for tablets that stay mounted in your home 24/7. It allows earners to view their points and available rewards without requiring constant PIN entry from parents.

How to Use Kiosk Mode

1 Enable Kiosk Mode
Click the 🖥️ Kiosk Mode button in the header. The button turns green and shows "🖥️ Exit Kiosk".
2 Earners Can View Safely
A "👀 View Only" indicator appears. Earners can see points and rewards, but Settings/Help/Logout buttons are hidden.
3 Exit When Needed
Parents click 🖥️ Exit Kiosk to restore all controls and add points.

What's Hidden in Kiosk Mode?

What's Still Accessible?

💡 Perfect For: Kitchen tablets, bedroom displays, or living room tablets where earners can check their progress throughout the day without accidentally changing anything.
🔒 Security: Redemptions still require PIN entry even in Kiosk Mode, so earners can't redeem rewards without parent approval.

⚙️Settings Page (Admin Only)

Accessing Settings

Click the ⚙️ button on the dashboard. You'll be prompted to enter your 4-digit PIN. This keeps earners from accessing admin features.

💡 Security Tip: Your PIN is required each time you open a new browser tab. This prevents earners from accessing settings if you leave your computer unlocked.

Managing Earners

Add new earners to your family account. Each earner gets their own point tracker and can earn rewards independently.

Customizing Tasks

Edit the green task buttons that appear on the dashboard:

Customizing Rewards

Personalize rewards for your family:

Removing Points

Sometimes you need to subtract points for bad behavior:

  1. Select the earner from the dropdown
  2. Enter a reason (e.g., "Didn't clean room after reminder")
  3. Enter the number of points to remove
  4. Confirm the action
⚠️ Use Sparingly: Removing points should be rare. The system works best when focused on positive reinforcement!

🎁 Redemption History

View and manage all rewards that have been redeemed:

💡 How Refunds Work: When you refund a redemption, the points are automatically returned to the earner's balance. The redemption is hidden from the list but not deleted from the database.

📊 Manual Points History

View and manage all manually added/removed points:

⚠️ Important: Removing a transaction hides it from the list and adjusts the earner's point balance accordingly. This action cannot be undone, but you can always add the points back manually if needed.

Subscription Management

View your current subscription plan, usage, and manage your subscription:

✨Tips & Best Practices

For Families (Family Profile)

For Teachers (Classroom Profile)

For Coaches (Sports Profile)

For Program Coordinators (Program Profile)

For Managers (Workplace Profile)

For Earners (All Profiles)

💡 Pro Tip: Create a "bonus points day" once a week where all tasks are worth double points. Earners love the excitement!

💎Subscription Plans

Free Plan

Basic Plan - $2.99/month or $29.99/year

Plus Plan - $4.99/month or $49/year

💡 Upgrade Anytime: You can upgrade your plan from the Settings page. Your new limits take effect immediately, and you'll only be charged the prorated difference for the current billing period.
🔒 Cancel Anytime: You can cancel your subscription from the Settings page. You'll keep access until the end of your current billing period (monthly or annual), then your account will be downgraded to the Free plan.

📊Insights & Analytics (Plus Plan)

What are Insights?

Insights give you a deeper understanding of your earners' progress over time. Available exclusively for Plus subscribers, this feature helps you track patterns, celebrate achievements, and stay motivated.

Where to Find Insights

Insights are located in the Settings page under the "📊 Insights & Analytics" section. You'll also find email preferences for weekly reports in the "📧 Email Preferences" section.

Available Insights

🔥 Current Streak

See how many consecutive days your earners have been earning points. Great for building consistent habits!

🏆 Longest Streak

Track your all-time record for consecutive days of activity. Challenge your earners to beat their personal best!

⭐ Top Tasks

See which tasks are completed most often. Identify favorite activities and habits that stick.

📈 Weekly Comparison

Compare this week's points to last week. See if you're improving, maintaining, or need a boost.

Weekly Progress Reports

Plus subscribers can opt-in to receive a weekly email summary every Sunday evening. The report includes:

💡 How to Enable Weekly Reports: Go to Settings → Email Preferences → Toggle "Weekly Progress Reports" on. You can turn it off anytime.
⚠️ Plus Plan Required: Insights & Analytics and Weekly Reports are exclusive to Plus subscribers. Free and Basic plan users will see an upgrade prompt in the Settings page.

🎯Profile System

What are Profiles?

When you register, you choose a profile that matches how you'll use PointWiseSystem. Each profile comes with pre-configured tasks and rewards tailored to that setting.

Available Profiles

👨‍👩‍👧‍👦 Family

For parents managing household chores, homework, and behavior at home.

🏫 Classroom

For teachers managing student behavior and participation in school.

⚽ Sports Team

For coaches managing team effort, sportsmanship, and attendance.

🎨 After-School Program

For program coordinators managing activities and participation.

💼 Workplace

For managers recognizing employee achievements and motivation.

Can I Change My Profile?

Yes! Go to Settings and find the "Your Profile" section. Click "Change Profile" to switch to a different profile. Note that this will replace your current tasks and rewards with the new profile's defaults, but your earners and their points will not be affected.

💡 Pro Tip: Choose the profile that best matches your primary use case. You can always customize tasks and rewards later if you have a Plus subscription.

🔧Troubleshooting

I forgot my PIN

Contact support at the email shown in your account. For security, PINs can only be reset by an administrator with proper verification.

Points aren't updating

Click the 🔄 refresh button. The page auto-refreshes every 30 seconds, but you can manually refresh anytime.

Reward button is disabled

Gray buttons mean the earner doesn't have enough points yet. Keep earning!

I accidentally redeemed the wrong reward

Go to Settings (with your PIN) and find the "🎁 Redemption History" section. Click the "Refund" button next to the incorrect redemption. The points will be automatically returned to the earner's balance, and they can redeem the correct reward.

I added points by mistake

Go to Settings (with your PIN) and find the "📊 Manual Points History" section. Click the "Remove" button next to the incorrect transaction. The points will be automatically deducted from the earner's balance.

How do I clean up old history?

In Settings, both the Redemption History and Manual Points History sections have a "Hide History (30+ days old)" button. This will hide all entries older than 30 days to keep your lists clean and manageable.

Can I use Kiosk Mode on multiple tablets?

Yes! Each tablet/browser has its own Kiosk Mode setting stored locally. You can have one tablet in Kiosk Mode (for earners) and another in normal mode (for parents) at the same time.

Can multiple people use the same account?

Yes! Anyone with the login credentials can access the dashboard. However, only people with the PIN can access settings.

❓Frequently Asked Questions

How many earners can I add?

It depends on your subscription plan:

Can I customize tasks and rewards?

Yes, but it depends on your plan:

Can I use this on my phone?

Yes! The dashboard is mobile-friendly and works great on phones and tablets.

Do points expire?

No, points never expire. Earners can save up as long as they want.

Can I have different rewards for different earners?

Currently, all earners see the same rewards. However, you can add age-appropriate rewards and let each earner know which ones are for them.

What if siblings fight over rewards?

Each earner has their own point balance. They can't spend each other's points, so there's no competition for the same pool of points.

Can I print a reward chart?

You can take a screenshot of the dashboard or use your browser's print function to create a physical reference.

What happens if my subscription expires?

If your paid subscription expires, your account will be downgraded to the Free plan. You'll keep all your data, but you'll be limited to 1 earner and won't be able to customize tasks/rewards. Any earners beyond the limit will be disabled until you upgrade again. You'll also only see the last 3 days of history instead of unlimited history.

Is my data safe?

Yes! All data is encrypted and stored securely. Each family's data is completely isolated - you can only see your own earners and points. Your PIN is required to access settings, and redemptions require PIN confirmation.

📧Need More Help?

If you have questions not covered in this guide, Plus subscribers can submit a support ticket from their Settings page.

📌 Support Expectations:
Support is provided by a small team and is not available 24/7. We typically respond within 1-2 business days. For urgent issues, please include as much detail as possible in your support ticket to help us assist you quickly.

Response Times

Business Hours: Monday - Friday, 9 AM - 5 PM EST (excluding holidays)

← Back to Home

© 2026 Denecke Media LLC. All rights reserved.